Privacy and Cookie Policy

Privacy Policy

This privacy policy is provided pursuant to EU Regulation 2016/679 (GDPR) and describes the methods of processing personal data of users who browse and use the website https://solve.adrcenter.com/.

Data Controller

The data controller is ADR Center S.r.l., with registered office at Via Marcantonio Colonna 54, 00192 Rome, Italy. For any information or request regarding the protection of personal data, the controller can be contacted at the email address: info@adrcenter.com.

Types of Data Processed

Browsing data: The IT systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

Data voluntarily provided: The optional, explicit, and voluntary submission of data via forms on the website involves the subsequent acquisition of the entered data (e.g., name, surname, email, data relating to commercial disputes or reports).

Purpose of Processing

Personal data are processed for the following purposes:

• To provide the service requested via the Solve platform;
• To manage communications with the user;
• To comply with legal and regulatory obligations;
• To prevent abuse or unlawful use of the service.

Legal Basis of Processing

The processing is based on Art. 6, para. 1, letter b) of the GDPR: the processing is necessary for the performance of a contract or pre-contractual measures requested by the data subject.

Processing Methods

Personal data are processed using automated and manual tools, in compliance with the security measures required by the GDPR, in order to ensure the confidentiality, integrity, and availability of the data.

Data Recipients

Data may be disclosed to external parties providing IT, hosting, or service management support. These parties are appointed as data processors pursuant to Art. 28 GDPR.

Data Retention

Data are retained for the time strictly necessary to achieve the purposes for which they were collected, and in any case no longer than permitted by applicable laws or until the data subject requests their deletion.

Data Subject Rights

The user has the right to:

• Access their personal data;
• Request rectification or deletion of their data;
• Object to processing or request restriction of processing;
• Request data portability;
• Lodge a complaint with the Data Protection Authority.

To exercise these rights, the data subject can write to: info@adrcenter.com.

Cookie Policy

The website https://solve.adrcenter.com/ uses cookies and similar technologies to enhance browsing experience, analyze website usage, and offer personalized functionalities.

Categories of Cookies

• Technical/necessary cookies: essential for the website’s operation and the provision of the requested services (e.g., user session, language preferences). Consent is not required.
• Functional cookies: store user preferences (e.g., language, layout) to improve browsing experience. Consent is not required.
• Analytics cookies: collect aggregated data on website usage. If configured anonymously (e.g., anonymized IP, aggregated data), consent is not required.
• Profiling/advertising cookies: used to show targeted advertisements based on the user's interests. Explicit consent is required before activation.

Consent Management

On the first visit, a banner will request consent for non-technical cookies, with clear options to Accept all, Reject all, or provide granular choices. Until consent is given, only technical and functional cookies will be loaded.

User consent will be stored for at least 6 months and can be modified or withdrawn at any time via a specific link available in the banner or on the page.

Changes to This Policy

This privacy policy may be subject to changes. Updated versions will be published on this page with the revision date.

Last update: 29 June 2025