Loan defaults can create tensions, economic risks, and costly disputes between financial institutions, companies, or individuals.
Mediation offers a quick, confidential, and sustainable solution for reaching an agreement that protects both parties without resorting to lengthy and costly legal proceedings.
Book a free 30-minute consultation with a trained Case Manager.
The problem: defaults and repayment difficulties
- Loan disputes can arise when:
- the debtor fails to meet the deadlines
- unforeseen economic events arise that prevent regular reimbursement
- one of the parties disputes contractual conditions, rates or clauses
- the creditor requires guarantees or immediate repayment
- misunderstandings or ineffective communications arise
- there are systematic delays in payments
These situations risk escalating rapidly, generating tensions and significant financial impacts.
The consequences for the parties involved
Loan defaults, if not resolved promptly, can lead to:
- additional costs and late payment interest
- worsening of relations between creditor and debtor
- risk of reporting, restrictions or revocations of assignments
- damage to the company's liquidity
- complex and costly legal appeals
- stress and financial instability
Managing the dispute quickly is essential to restore balance and protect the economic interests of both parties.
Why mediation is the most effective choice
Financial mediation allows disputes to be addressed in a constructive and solution-oriented manner, offering:
- quick times , often just a few weeks
- total confidentiality , essential for banks and companies
- cost reduction compared to the courts
- space to define repayment plans or renegotiations
- greater flexibility compared to judicial instruments
- rebuilding trust between creditor and debtor
Mediation allows you to reach a practical and sustainable agreement without interrupting relationships or financial activities.
Why choose ADR Center
ADR Center is one of the leading European bodies for the management of financial and banking disputes.
Our mediators have specific experience in managing conflicts between credit institutions, businesses, and private individuals.
We guarantee:
- in-depth analysis of the economic controversy
- impartial management of the dialogue between the parties
- protection of privacy and financial reputation
- definition of sustainable and applicable solutions
- continuous support until the deal is closed
Examples of loan disputes resolved through mediation
- A company is unable to meet its loan payments due to a liquidity shortage.
- The customer disputes the rates, fees, or terms of the loan agreement.
- A bank requires additional collateral after changes in company performance.
- Disagreements over repayment plans generate tensions between the institution and the client.
- An entrepreneur requests a renegotiation of the term or terms of the loan.
How the service works
- Book a free consultation with an experienced financial dispute case manager .
- We analyze the default situation and the relationships between the parties.
- We evaluate whether mediation is the most effective tool for addressing the conflict.
- We arrange a meeting with a mediator specializing in financial and banking matters.
- The parties are working together to develop a sustainable economic agreement.
Questions & Answers
ADR Solve is a global online service powered by ADR Center that makes it easier and more accessible to start a mediation process to resolve legal disputes, anywhere in the world and in any language.
With the help of a professional, accredited mediator, parties can avoid lengthy court proceedings and find faster, cost-effective solutions to civil, commercial, or family disputes.
When you fill out the online request form, ADR Center will review the information you provide about the dispute and the parties involved.
Based on this, we will schedule a free 30-minute call with one of our experienced case managers, who speaks the selected language.
During the call, you and the case manager will evaluate whether your dispute is suitable for mediation.
If appropriate, you’ll have the option to officially file a request for a First Online Mediation Session and invite the other party to participate.
Once you file the request, our case manager will contact the responding party (by email or phone) to ask if they agree to attend the session.
- If they decline, no further action is taken and there are no additional costs.
- If they accept, ADR Center will appoint a professional mediator (in accordance with our International Mediation Rules) and coordinate the date and time for the online session.
The First Online Mediation Session is a confidential virtual meeting, up to two hours long, where a professional mediator meets both parties to discuss the dispute and possible ways to reach an out-of-court settlement.
The mediator may also use private breakout rooms for separate discussions with each party. All conversations are protected by confidentiality rules under ADR Center’s International Mediation Rules.
After the session, both parties (and their legal advisors, if present) can decide whether to:
- Continue with additional mediation sessions, or
- End the mediation process and consider alternative legal actions.
Parties can attend mediation with their lawyers or have them initiate the process on their behalf.
Lawyers and general counsel can actively support their clients throughout the mediation to ensure legal clarity and assist in reaching agreements.
ADR Solve can handle a wide range of civil, commercial, and family disputes of any value.
A full list of eligible dispute types is available in the online request form.
The initial 30-minute assessment call with a case manager is completely free and with no obligation.
Filing a request for the First Online Mediation Session requires a €100 administrative fee. If the other party does not agree to participate, there are no additional costs beyond the €100 filing fee.
If the responding party agrees to participate, each party pays €250 for the session.
If the parties decide to continue with the full mediation, the fees are agreed based on ADR Center fee schedule for full mediation.