Interpersonal conflicts in the workplace can generate tension, drops in productivity, and a significant deterioration in the corporate climate.
Mediation offers a quick, confidential, and highly effective method for re-establishing communication, preventing escalations, and restoring collaboration within teams.
Book a free 30-minute consultation with a trained Case Manager.
The problem: tensions and conflicts between colleagues or supervisors
Within companies, conflicts may arise due to:
- communication misunderstandings
- differences in working style
- relational difficulties between colleagues
- tensions between employees and supervisors
- excessive internal competition
- unclear or poorly managed responsibilities
- frustrations accumulated over time
These conflicts, if not addressed promptly, can escalate into full-blown formal disputes.
The consequences for the company
Unresolved interpersonal conflicts can lead to:
- decreased productivity and project slowdowns
- increased stress and staff dissatisfaction
- high turnover or transfer requests
- HR managers' difficulties in managing the team
- damage to management's internal reputation
- risk of escalation into more serious forms of disputes
A positive work environment is essential for people's well-being and business stability.
Why mediation is the most effective tool
Interpersonal conflict mediation provides a safe and professional space where parties can express themselves, be heard, and rebuild a functional working relationship.
Key benefits include:
- quick times , often just a few weeks
- total confidentiality , essential to protect employees
- immediate improvement in communication
- opportunity to rebuild trust and collaboration
- reducing the risk of escalation and stress
- definition of new rules and shared operating methods
Mediation offers a concrete path to restoring balance to teams and improving the work environment.
Why choose ADR Center
ADR Center is a leader in internal dispute management and team dynamics.
Our mediators are experts in relational communication, work psychology, and organizational conflict management.
Our method guarantees:
- impartial listening to the people involved
- professional management of emotions and tensions
- facilitating dialogue to clarify misunderstandings and expectations
- definition of sustainable operational solutions over time
- protecting confidentiality at every stage
Our goal is to rebuild functional and stable working relationships.
Examples of interpersonal conflicts managed through mediation
- Two colleagues are no longer able to work together due to personality or communication differences.
- An employee complains about authoritarian or unclear behavior from his supervisor.
- A work team presents constant tensions that slow down projects.
- Disagreements over tasks and responsibilities create discontent and frustration.
- A new manager comes into conflict with established team members.
How the service works
- Book a free consultation with a Case Manager specializing in business relationship dynamics.
- Let's analyze the situation and the causes of the conflict.
- Let's evaluate whether mediation is the most effective path.
- We arrange a meeting with an experienced labor relations mediator.
- The parties define new ways of communication and collaboration.
Questions & Answers
ADR Solve is a global online service powered by ADR Center that makes it easier and more accessible to start a mediation process to resolve legal disputes, anywhere in the world and in any language.
With the help of a professional, accredited mediator, parties can avoid lengthy court proceedings and find faster, cost-effective solutions to civil, commercial, or family disputes.
When you fill out the online request form, ADR Center will review the information you provide about the dispute and the parties involved.
Based on this, we will schedule a free 30-minute call with one of our experienced case managers, who speaks the selected language.
During the call, you and the case manager will evaluate whether your dispute is suitable for mediation.
If appropriate, you’ll have the option to officially file a request for a First Online Mediation Session and invite the other party to participate.
Once you file the request, our case manager will contact the responding party (by email or phone) to ask if they agree to attend the session.
- If they decline, no further action is taken and there are no additional costs.
- If they accept, ADR Center will appoint a professional mediator (in accordance with our International Mediation Rules) and coordinate the date and time for the online session.
The First Online Mediation Session is a confidential virtual meeting, up to two hours long, where a professional mediator meets both parties to discuss the dispute and possible ways to reach an out-of-court settlement.
The mediator may also use private breakout rooms for separate discussions with each party. All conversations are protected by confidentiality rules under ADR Center’s International Mediation Rules.
After the session, both parties (and their legal advisors, if present) can decide whether to:
- Continue with additional mediation sessions, or
- End the mediation process and consider alternative legal actions.
Parties can attend mediation with their lawyers or have them initiate the process on their behalf.
Lawyers and general counsel can actively support their clients throughout the mediation to ensure legal clarity and assist in reaching agreements.
ADR Solve can handle a wide range of civil, commercial, and family disputes of any value.
A full list of eligible dispute types is available in the online request form.
The initial 30-minute assessment call with a case manager is completely free and with no obligation.
Filing a request for the First Online Mediation Session requires a €100 administrative fee. If the other party does not agree to participate, there are no additional costs beyond the €100 filing fee.
If the responding party agrees to participate, each party pays €250 for the session.
If the parties decide to continue with the full mediation, the fees are agreed based on ADR Center fee schedule for full mediation.